Navigating Change in Home Care: ENA Care Group's Approach to Future Challenges in 2025

In 2025, home care providers across the UK are facing significant challenges driven by changes in government legislation, increased operating costs, and mounting workforce pressures. From rising employer contributions to pensions and National Insurance (NI) to the ongoing increases in the National Minimum and Living Wage, the sector is under considerable financial and operational strain.

📉 The Landscape of Challenge in Home Care

Over the past year, providers like ENA Care Group have seen:

• Increased National Insurance contributions, putting pressure on staffing budgets

• Higher pension auto-enrolment costs, which are essential for staff welfare, but add to overheads

• A rise in National Minimum and Living Wage, which, while long overdue and deserved by care professionals, requires sustainable funding to be viable

• Regulatory changes and additional compliance demands, which require more time, admin, and training

• Workforce shortages, compounded by the rising cost of living and limited funding

  
  

All these elements create a challenging environment for care providers, particularly those like ENA who are committed to delivering high-quality, complex care that is personalised and consistent.

🌟 Our Commitment to Quality Never Changes

At ENA Care Group, we believe that challenges should not compromise care. That’s why we’re working proactively to overcome these barriers while staying true to our core values of compassion, reliability, and professionalism.

Here’s how we’re responding:

• Investing in our carers Despite the rising costs, we continue to offer competitive pay, fully funded training, and support for wellbeing. We know that quality care starts with confident, well-supported staff.

• Streamlining operations without cutting corners We’ve adopted smarter digital systems for rostering, care planning, and compliance to reduce admin time and focus more on delivering care.

• Collaborating with partners and specialists Our work with healthcare organisations ensures we stay at the forefront of specialist care knowledge, making sure clients receive expert-led support.

• Being transparent with clients and families We’re committed to open communication about service costs and the impact of legislative changes, while helping clients access funding streams where possible.

• Advocating for the sector ENA joins calls for sustainable social care funding and smarter government policy that supports both providers and the people we care for

Looking Ahead

While the challenges facing home care providers are real and growing, ENA Care Group remains committed to adapting with resilience and maintaining the exceptional service our clients deserve.

If you’re looking for a care provider that puts people first, no matter the climate, get in touch today.

📞 Call: 01707 333700

📧 Email: care@ena.co.uk

🌐 www.ena.co.uk

Peter Smith

Acting Registered Manager