Yes - we are fully recognised and regulated by the Care Quality Commission (CQC), with our most recent reports scoring "Good" in all categories. Please find our latest reports here:

ENA Live-in: https://www.cqc.org.uk/location/1-125504971/reports

ENA Hourly: https://www.cqc.org.uk/location/1-5134955370

Yes, ENA provides guidance on navigating care funding to help clients manage the financial aspects of care. Please reach out to our Care Team on 01707 333700 for more info.

Typically, we require a lead time of 2-4 weeks to commence a Live-in package of care. Our Hourly Service can typically be started immediately, if required.

Depending on our capacity, we can facilitate emergency starts, or more immediate start dates when required. Please get in touch with us today to find out how we can support you.

We supply our Live-in Care service across all of England and Wales.

Our Hourly Service is currently only servicing Hertfordshire.

If you are looking for care outside of Hertfordshire, but Live-in Care isn't right for you, please still get in touch with our team to discuss our Bespoke Service. While all of our packages or care are fully tailored to the individuals needs and preferences, our Bespoke Service builds a package from the ground up - and can facilitate any need and any provision.

Please get in touch today with a member of our friendly team for a no-obligation discussion about how we can support you.

The cost for your tailored package of care can vary based on your specific care needs and arrangements.

You can find a breakdown of our rates on our rates page, or to discuss your care needs in more detail, please reach out to our Care Team on 01707 333700.

As a regulated care provider, we conduct rigorous screening for new applicants. All Carers must have right to work in the UK, complete a full DBS (Disclosure and Barring Service) check, which is seen and reviewed by our Onboarding Team.

Each applicant must receive at least three satisfactory references, and then pass our 5-day in-house induction training course. This course covers all of the fundamentals of providing high quality care, but also acts as a further stage of the vetting process - ensuring expectations are set and any potential issues are resolved before the Carer is selected for placement with one of our Clients.

If you have any further questions, please contact us so a member of our team can assist you further.