I wanted to take the opportunity to provide some recent feedback regarding Dave. He has continued to demonstrate professionalism, compassion, and a truly person-centred approach in his work. I cannot express strongly enough how content and reassured I feel having him as a regular part of my care package—he is a valued member of my team.

Our working relationship is built on mutual understanding and respect, and I thoroughly enjoy his company. It is an absolute joy to work with someone who understands me so well. I would like to place on record that I would very much like Dave to remain a permanent and consistent part of my regular care provision.

I believe it is important to regularly share feedback—positive or otherwise—to ensure the highest standards of care. Notably, during this most recent period, I was extremely unwell with a stomach bug. Dave’s response was highly professional and considerate; his compassion and interpersonal skills made a very difficult time far more manageable. In situations like that, having someone without empathy can make you feel significantly worse, but thankfully, Dave brings genuine care and emotional intelligence in abundance.

In my view, Dave consistently embodies the core principles that ENA stands for: enabling, nurturing, and aspiring. What’s more, he supports me in living out those principles as well. He provides the foundation that allows me to live life on my own terms. His flexible, understanding nature gives me the space to follow my own rhythm and maintain my independence. And through his encouragement and steady presence, I feel able to strive for more, without limitation or constraint. He never holds me back—instead, he walks alongside me, helping me move forward.